Crowne Plaza Melbourne-Oceanfront by IHG

Svetlana Durova a month ago

In my opinion the hotel feels quite dated and could definitely use some renovation. Unfortunately, there was an unpleasant smell in the lobby, in our room, and especially in the restaurant, which made the dining area rather uninviting for my family. Our room on the 7th floor was also quite old. The bathroom, however, appeared to have been updated more recently and was clean and comfortable - probably the best part of the room. Parking is located across the street, which is worth keeping in mind. On the positive side, the beach is very nice, the water was clean and clear, and there are a few rocks along the shore. We even saw sea turtles, which was a wonderful surprise. Overall, the location and beach are lovely, but the hotel itself would benefit greatly from renovation and better ventilation.

Jennifer Boyette 2 months ago

The location and view are perfect! The staff, especially the valet and bar staff, were friendly and prompt. The beach and pool area were also really nice. The hotel itself needs some updating and repairs. The lobby chairs are worn and dirty. The 6th floor was where we stayed and it smelled horrible as soon as we stepped off the elevator - like makes you nauseous bad. The carpet was really gross! Thankfully, our room was at the other end of the hallway and did not smell like that. The view was amazing and the bed was comfortable. The bathroom shower had a bad mildew/mold buildup issue and there were hairs from a previous guest shaving all over the bathroom sink and counter. The sliding glass door was very hard to open and kept getting stuck. We also noticed on our 2nd morning waking up that the ceiling had mold…the rooms are oceanfront so some humidity is to be expected but nothing was drying - even a piece of paper that had gotten wet never dried after 2 days. This explains why the hotel and room itself had mold issues. Not sure if we would stay again unless there were renovations done.

Nikki LaLonde 2 months ago

Crowne Plaza gave me the kind of beach stay that stays with you. The staff greeted me with warmth that felt like sunshine—attentive, present, and genuinely caring. Every corner of the property is clean, bright, and airy, with outdoor spaces that make you want to breathe deeper and stay longer. The beach living areas are beautifully designed and surprisingly well priced for how elevated they feel. I’ve been working here while training a new service dog, and the venue has been a blessing. The peaceful beachfront atmosphere, the thoughtful staff, and the spacious outdoor areas created the perfect environment for focused training and calm confidence-building. This hotel didn’t just host us—it supported us. I’m grateful for the experience.

JJ The Fasting Coach 3 months ago

This is our favorite getaway. We've been coming here for 4 yrs now and have never been disappointed. The staff is always super friendly and accommodating (Specially Jeannette in the front desk). Having a nice restaurant on site makes it very convenient and the breakfasts are excellent. It is a great beach and with chairs services. Once we arrive we do not leave the premises. We will keep coming back!